Shipping Policy

Effective Date: 16 May 2025

1. Order Fulfilment

All our products are printed on demand through our partner, Gelato. Once you place an order, it is automatically routed to the nearest production facility within Gelato's global network to ensure efficient and timely delivery.

2. Production and Delivery Times

Production Time: Typically, orders are produced within 1–3 business days.
Delivery Time: Standard shipping usually takes 2–5 business days, depending on the destination. Express shipping options are available for faster delivery.

Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs processing or carrier delays.

3. Shipping Costs

Shipping costs are calculated at checkout based on the destination, product type, and selected shipping method. We strive to offer competitive shipping rates and may provide free shipping promotions from time to time.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the delivery status of your order.

5. International Shipping

We offer international shipping to over 200 countries through Gelato's extensive network. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

6. Shipping Issues

If you encounter any issues with your shipment, such as delays, damage, or loss, please contact us at vaughn@invertimagery.com.au within 7 days of the expected delivery date. We will work with Gelato and the shipping carrier to resolve the issue promptly.